Frequently Asked Questions
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To put together your most accurate quote, we'll need your event date and a sense of your design vision. Colors, vibe, any inspiration photos you love. The more detail you share, the better we can bring it to life.
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We'd love to make it official! To reserve your date, we'll need an accepted agreement and a security deposit. Once both are in hand, your spot on our calendar is locked and yours.
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While we're happy to work with you on the details, our security deposit is typically 50% of your full quoted price. The remaining balance is due before your event date. We'll make sure the timeline is clear in your agreement.
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Yes, for last-minute bookings where the event is fewer than 14 days away, full payment is due at the time of booking. We'll always walk you through the details so there are no surprises.
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Via Email. We send all invoices and agreements straight to your inbox. Just share your preferred email address when you reach out and we'll take it from there.
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Our pricing includes the design, assembly, delivery, installation, cleanup and pickup of balloons and decoration materials.
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Unless otherwise stated in the agreement, the price covers the balloons and the rental of all decoration materials. We will return after your event to retrieve any metal stands, cake cylinders, or heavy-duty arches included in the setup.
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Yes! To round out your display, we offer a curated selection of rental items including Cake Cylinders and Metal Cake Stands. The perfect finishing touch for your dessert table moment.